Studer Community Institute Workshop, “Achieving Excellent Customer Service: Winning Customers and Keeping them Happy”
In our global economy merely satisfying customers is not enough to earn their loyalty.
The Studer Community Institute exists for one reason: To improve the quality of life for people in the Pensacola Metro community.
Successful talent acquisition is a key tactic in achieving organizational excellence. It is vital to hire people who display the desired behaviors that best align with company’s values to build a culture of excellence.
Hiring well is the first step to achieving excellence in your business.
Tourism looks healthy and is an engine that pulls along employment – particularly in leisure and hospitality, and in wholesale and retail trade, but also in other sectors.
More than 150 people attended the Studer Community Institute‘s latest workplace training Tuesday morning at Hillcrest Baptist Church.
May is college graduation season, and today’s job market entrants are seeing steadily improving prospects.
The John Bates Clark Medal is awarded by the American Economic Association the best economist working in America who is under age 40. There have been 37 winners since it was initiated in 1947. Paul Samuelson won the first medal, and Milton Friedman won it in 1951.
Great teachers change students’ lives for the better. Almost all of us know someone who can tell the tale of a student inspired, and a life changed, by a great teacher.
What really matters about school is how much value a student gets out of the course of study.
In 2012, Gov. Rick Scott signed a law requiring that an Economic Security Report be published annually by Florida’s Department of Economic Opportunity.
Northwest Florida is poised for growth over the next three months, but progress will be uneven, with economic activity in one metro area projected to decrease in that time.
We worked for years to bring Southwest Airlines to Pensacola. While travel volume has increased in recent years, Southwest’s eventual arrival hasn’t been enough to keep airfares low.
This is the third of a three-part report on local education by the staffs of the Studer Community Institute and Pensacola Today.
Parent and community involvement is the Oakcrest way, says Principal Linda Bonifay.
Thirty million words.
Leah Flood wants a good education for her three children and knows reading to them is important. The problem is finding the time.
Lydia Weeks’ favorite place to hang out is with Super Why.
A look at bright spots in education
This is the second of a three-part report on local education by the staffs of the Studer Community Institute and PensacolaToday.com.
Robert Grimm arrived at North Charleston High School in 2011 with a crystal clear picture of the looming challenges facing a new principal.
If traditional high schools are like practical, safe family sedans and vo-tech schools are like work trucks, then West Florida High School in Pensacola is a combination of the two – and then some.
People like being around TaDarius Hall.
By now it’s old news: “It’s never been more important to get a good education than it is today.”
There is a fly in the STEM ointment.
Springtime in Florida means one thing — FCAT. But this year, the Florida Comprehensive Assessment Test — the test used to measure students’ learning gains and to evaluate teacher performance — is not the test it used to be.
In 1977, Florida became the first state in the U.S. to use a standardized test for high school graduation.
Call it the tale of the tape.
When the state Department of Education released FCAT grades in 1999, the good news was that only two elementary schools received failing scores.
In 2012, State Sen. Don Gaetz passed legislation requiring Florida’s Department of Economic Opportunity to report annually on the wages earned by recent graduates of the many programs offered by our public colleges, universities and technical schools.